Through our prototyping and testing, we received feedback that students feel a greater isolation from administration than faculty/professors. They also expressed questions regarding the implementation of student ideas. In the future, we hope to build off of the ideas to create both communication of student ideas and hold administration accountable for their implementation.
After reflecting on the feedback from this prototype and completing interviews with faculty, we realized that faculty and administration should also be included in the scope of our tactic. Faculty expressed that they feel disconnected from students, especially during the pandemic. This leads to feelings of resentment toward them from students. Additionally, they described the feeling of 'technology overload' due to the influx of new technology geared toward education during the pandemic. They suggested that there might be too many resources available. From this, our assumption of communication has shifted to reflect the frustration from all parts. Perhaps the issue is that individuals on campus feel unheard or unaware of methods of communication.
Our current focus is revamping existing campus resources, such as a weekly email broadcast known as the "Bullseye", forums and emails from the Chancellor, and the way information is delivered through certain core applications at the university.
====Tactic #2 Student and Faculty Emergency Committee (Marissa Morales)====