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These guidelines will help you conduct good interviews, whether you are doing do in person or remotely via videoconferencing. And of courseImportantly, you will get better at it the more you practice(just reading these is not enough).<br><br>

# '''Take notes:''' Capture (on paper or a digital document) the person's own words. You will be interviewing Ideally you can conduct each interview in groupspairs, so ideallywith one of you taking notes, and the other one engaging in the conversation. If you are doing the interview via videoconference, this also allows for the note-taker to two mute themselves so that the typing sound is not distracting. If you can’t have a partner for the interview, taking written notes instead of typed ones would eliminate the typing noise problem. In either case, you are should let the interviewee know that you will be taking notesduring the interview, while and make clear that the rest of information you gather from them will only be used to help you are team identify opportunities to better serve students, and that their name will not be associated with what they share. and the other one engaging in the conversation. If you are doing the interview via videoconference, this also allows for the note-taker to mute themselves so that the typing sound is not distracting. If you can’t have a partner for the interview, taking written notes instead of typed ones would eliminate the typing noise problem. In either case, you should let the interviewee know that you will be taking notes during the interview, and make clear that the information you gather from them will only be used to help you team identify opportunities to better serve students, and that their name will not be associated with what they share.# '''Connect with the person you are interviewing:''' It's important to show that you are listening to what they the person is saying (i.e., looking at the person, not just your notes). This will also help you with your follow-up questions(“why is that?” or “can you tell me more about that?”), especially if the interviewee reveals something interesting. By following up on interesting answers, it will make the interview feel more like a conversation. As a preparation technique, you You should have a few questions prepared to stoke the conversation, continue the conversation if one strain of thought comes to an end, or if you need to guide the conversation in another direction to reveal more interesting information.# '''Ask open-ended, non-leading questions:''' "What do you think about course X?" is a better question than "Don't you think course X is great?" The former doesn't imply there is a right answer.

# '''Don't be afraid of silence:''' Resist the need to ask another question right away when there is a pause. The If you wait a bit, the interviewee might reflect on what he/she has just said and say something deeper.<br><br>You can print should review these guidelines and review them just before your interview. As a groupteam, you should debrief about key takeaways, items shared that surprised you, and other ideas thoughts you had based on the interview. Each person in the group will bring a different perspective and it's important to capture the groupeveryone's feedbackinterpretations.<br><br>