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= Effective Teams: Fostering Psychological Safety =
<span style="font-size:medium;"><span style="font-family:arial,helvetica,sans-serif;"></span></span>[[File:Team of Fellows at SVM 2018.jpg|frame|center]]
   <span style="font-size:medium;"><span style="font-family:arial,helvetica,sans-serif;">Research done by Harvard Professor Amy Edmonson has identified ''psychological safety&nbsp;''as a key contributor to effectiveness in teams (watch her share her research in [https://www.youtube.com/watch?v=LhoLuui9gX8 this TEDx talk]). T</span></span><span style="color: rgb(55, 71, 79); font-family: Roboto, Helvetica, Arial, sans-serif; font-size: 16px;">eams in which members can trust one another, and which allow for questioning, risk taking, and mistakes, perform better.&nbsp;</span><span style="font-family: arial, helvetica, sans-serif; font-size: medium;">Google has conducted their own research and found similar results (read more about Google's Project Aristotle, along with case studies and tools, </span>[https://rework.withgoogle.com/subjects/teams/ here]<span style="font-family: arial, helvetica, sans-serif; font-size: medium;">).&nbsp;</span>
== Put it in practice ==
=== <span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Set up</span></span> ===
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<li><span style="font-size:medium;"><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Make teams of about 4-5 people (or whatever team size make sense for your planned activity, but keep in mind that larger teams may lead to decreased participation by some members, and are more difficult to manage)</span></span></span></span></li><li><span style="font-size:medium;"><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Ask for one volunteer per team</span></span></span></span></li><li><span style="font-size:medium;"><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Prompt: "I'll give you a series of incomplete sentences and each of you will complete them, sharing with your team, one at a time; when all have done so, the volunteer will raise and keep their hand up (and the team can continue sharing more)"</span></span></span><br/></span></li><li><span style="font-size:medium;"><span style="font-family:arial,helvetica,sans-serif;"><span><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Once you see all (or most) hands up, move to the next prompt.</span></span></span></span></li>
</ol>
<span style="font-size:medium;"><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Questions (*):</span></span></span></span>
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<li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">If I could only eat one food for a year it would be...</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">When I’m new to a group I tend to…</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Something that you probably wouldn’t guess about me is...</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"></span></span></span><span style="background-color: transparent; font-size: 11pt;">The best advice I’ve ever received is…</span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">That nagging voice inside my head causes me the most suffering by saying…</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">A recent situation when I felt I belonged was…</span></span></span></li><li><span style="font-family: arial, helvetica, sans-serif; white-space: pre-wrap;">I'm happiest when…</span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Right now I’m feeling…</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What I’m appreciating most about all of you right now is…</span></span></span></li>
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<span style="font-size:medium;"><span style="font-family:arial,helvetica,sans-serif;"><span><span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"></span></span></span></span>
<span style="font-size:medium;"><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Suggested debrief of the activity:</span></span></span></span>
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<li><span style="font-size:medium;"><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">How did it go? Any insights from the activity?</span></span></span></span></li><li><span style="font-size:medium;"><span style="font-family:arial,helvetica,sans-serif;"><span><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"></span></span></span></span><span style="background-color: transparent; white-space: pre-wrap; font-family: arial, helvetica, sans-serif; font-size: medium;">You can share the concept of psychological safety and mention the research behind it.</span></li><li><span style="font-size:medium;"><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">In teams: discuss situations where the 5 variables that correlate with team effectiveness come into play (in a positive or negative way) in teams you have been.</span></span></span></span></li><li><span style="font-size:medium;"><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">In teams: create your team norms (to remind yourselves as you work on the project).</span></span></span></span></li><li><span style="font-size:medium;"><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Have each team share one of their norms.</span></span></span></span></li>
</ol>
<span style="font-size:medium;"><span style="font-family:arial,helvetica,sans-serif;"><br/></span></span>
<span style="font-size:medium;"><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">(*) Other questions to substitute (Note that these are NOT in order - think about when in the sequence they would be most appropriate):</span></span></span></span>
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<li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What one word describes how you’re feeling right now?</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What is your personal motto?</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What talent would you most like to possess?</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What’s something you always travel with?</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What’s something people would least expect about you?</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What makes you feel like a hero?</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What is your go-to comfort food?</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What’s your least favorite word?</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What person—living, dead, or fictional—would you want to bring to dinner?</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What’s a piece of advice or feedback you’ve heard more than once?</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What superstition do you take seriously?</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What are you thankful for?</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What’s your guiltiest TV pleasure?</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What were you doing in high school?</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What is your idea of bliss?</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What quality do you most admire in a person?</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What makes you feel guilty?</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Who is your celebrity doppelganger?</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-weight: 400; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What resolution are you trying to keep right now?</span><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"></span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What is something you’ve borrowed but never returned?</span></span></span></li><li><span style="font-family:arial,helvetica,sans-serif;"><span id="docs-internal-guid-0474f9d5-9be9-5b46-1bc8-cdae0ae68452"><span style="background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What was your childhood obsession?</span></span></span></li>
</ul>